IMPORTANT: Guys, since I live in Ukraine, I’m not currently able to work as before and support this product. So I’m disabling the support till better times. The plugin works as before and has most of the known issues resolved, but I’m not able to provide customer support at the moment.

Knowledge Base plugin for WordPress with built-in Analytics

Add documentation and track its performance instantly!

If you have any questions, don’t hesitate to ask us in comments or via contact form in Envato profile. We try our best to respond right away (or within 1 hour) during working time (we’re at GMT+2, EET) or within 1 day otherwise.

Also,
Vote for New Features

Version 1.4.4 is out – now with WPBakery Page Builder elements!
Great news! New major update added in version 1.4.2: MinervaKB now has a powerful WordPress FAQ module, with instant filter and categories. Plus a ton of flexible style options for it! As a bonus, you can save up to $20 not buying a separate FAQ plugin. This time we decided to go against the grain a bit. Instead of adding every feature available in WordPress FAQ plugin today we spent a great deal of time to investigate how FAQ module is used by largest companies and businesses, collected the key features and dropped the rest, so it has only the important stuff. Let us know what your think!

Read more details about restrict content feature in this blog post

Features

  • Ajax intuitive Live Search with multiple themes
  • Analytics dashboard, with views, likes and dislikes weekly / monthly graph
  • Search analytics – see what users searched for and which results they received
  • Shortcode builder
  • WooCommerce Integration
  • Elementor widgets
  • Support tickets (ticketing system)
  • Guest tickets and user tickets
  • Support agents and managers
  • Gutenberg ready
  • Article attachments
  • Guest posting / Frontend submission
  • Software versions labels
  • WPBakery Page Builder elements available
  • One-click demo import
  • Articles feedback with optional email notifications
  • Content restriction. Restrict access to articles based on user role. Show login form and teaser to users who are not registered.
  • 1000+ Google Fonts with flexible load options
  • Articles text color and typography
  • FAQ module
  • Glossary Tooltips
  • Feature Requests module
  • Google Analytics integration
  • Search on articles and topics pages
  • Search for articles using tags
  • Custom order of topics (drag n drop)
  • Custom order of articles (drag n drop)
  • Home page box or list layout, with 2, 3 or 4 columns
  • Dynamic Table of Contents in articles
  • Custom post type slugs
  • Breadcrumbs on topics and articles pages
  • Nested categories support
  • Multiple sidebars for each page type
  • Optionally can display page content on knowledge base page
  • Icons for topics or articles (600+ icons)
  • Show or hide article views, likes and dislikes buttons and count with custom icons
  • Estimated reading time for articles
  • Enable or disable comments
  • Automatic updates
  • Use our templates or switch to your theme default templates
  • Override plugin templates from theme
  • Topic and articles widgets
  • Topics, articles and search shortcodes
  • Tip, Info and Warning content shortcodes for use in our articles, with custom colors and icons
  • Responsive design
  • Documentation
  • Optimized for speed
  • Translation & WPML ready
  • RTL support

Roadmap 


* Code highlight shortcodes support
* External site KB widget
* More widgets
* ...

Changelog

Version 2.0.8 – Nov 17, 2021 

* New: Actions & filters for ticket events (create / reply / close).
* New: Option to open all faq items by default
* New: Lots of Elementor Pro templating compatibility improvements
* New: Floating Helper display options improved
* New: Feature Requests submit form
* New: Categories added to FAQ posts list view
* New: Added category column for Feature Requests
* New: Email notification on new feature requests
* New: Russian translation file
* New: Options to change button colors in widgets
* New: Admin email notification on new tickets
* New: Added separate color settings for the search results page & detailed topic view. Also, topic custom colors can now be enabled for the search results page
* Fixed: Child topics duplicated in content tree for multiproduct setup
* Fixed: New ticket type was rendered without background by default
* Fixed: Missing translations added
* Fixed: Table of contents didn't work in Elementor Pro template preview
* Fixed: Admin tickets list mobile view is improved
* Fixed: Table of contents layout is broken in Elementor Hello theme
* Fixed: Notice in recent articles widget in Elementor Hello theme
* Fixed: Broken widget styles in Elementor Template editor
* Fixed: noindex tag added to article print view
* Fixed: Terms checkbox could not be deleted and inserted again
* Fixed: Shortcode builder inserted wrong shortcode name for guest post form
* Fixed: Icons in Elementor blocks in admin
* Fixed: Feedback form not showing without the rating buttons enabled

Version 2.0.7 – Aug 5, 2021 

* New: Feature Requests module added, with permissions, settings and drag-n-drop sorting.
* New: ReCaptcha added for ticket / login / register forms.
* New: Option to open tickets on behalf of registered customers as admin/agent/manager.
* New: Excerpt layout for Glossary list module, with configuration settings.
* New: Responsive size controls added in Elementor KB modules.
* New: Option to disable KB search form submit - search results page on pressing the Enter key.
* New: Added option for Related block to display other articles from the current topic. Also added in Gutenberg, Elementor and VC.
* New: Option to exclude specific pages from Glossary highlighting.
* New: Options to configure form button colours on ticket forms.
* New: Multiple translation client-side strings added as options for tickets (upload, credentials, etc.).
* New: Added Category filter in FAQ questions admin post list.
* Fixed: WordPress 5.8 compatibility fixes.
* Fixed: Ticket count in Dashboard now only includes New and Open statuses.
*...